Reservations
We recommend booking 2-3 months prior to ensure availability. If your dates are flexible we can take reservations on short notice, however our treks tend to book out as we keep our group sizes very small. In order to book we send out an invoice for deposit via PayPal, and your final payment will be due in cash upon arrival to Cusco. (Other options available.)
Altitude
Our Hikes and Tours take place anywhere from 8,000 feet up to 17,000 feet. It is essential to spend 2-3 days minimum in Cusco or similar elevation prior to taking any trek with us. We recommend staying well hydrated while you are in elevation and to get plenty of rest prior to your Hike. CrossoverPeru is not responsible if you get altitude sickness. Please ask your doctor is you are concerned with the altitude.
Weather
Weather in the Peruvian Andes can be unpredictable ranging from hot and sunny to rain, wind, cold and sometime snow. Hikers should be prepared with proper gear and be ready for variable weather conditions throughout the day. Small changes in the itinerary are a possibility as well as trip cancellations due to bad weather. We reserve the right to cancel a trip prior to leaving Cusco if we feel conditions are unsafe. If this happens you will be refunded your deposit in full (see full Terms & Conditions), or have the opportunity to reschedule, however trips still go out when there is rain, snow or fog. Temperatures can range from 35° F degrees in the morning to 50°F degrees in the afternoon. The sun does get intense in the afternoon and we highly recommend bringing sun protection.
Tipping
Our guides and staff are paid on a per trip basis based on the number of days they spend on the trail. While tipping is not required, it is a common practice in Latin America. If you feel your guide, and crew went above and beyond to make your trip special gratuity is greatly appreciated.
Departures
Our treks depart everyday upon request with a minimum of 2 guests (Solo travelers can be matched up with existing groups)
Food
We take pride in preparing a wonderful variety of food throughout your hike. You will always be served local Peruvian style dishes in a family style manner and you will never go hungry. We can cater to any dietary needs, but ask that you notify us of your request at the time of booking. If we are not informed during your booking we cannot guarantee that we will be able to accommodate.
First Aid
Trekking in the Andes and in high altitude can be dangerous and because of this our staff always carries a proper first aid kit along with emergency oxygen for our guests to use if they are feeling ill.
Accomodation
All accomodation on multi-day treks is tent camping. We bring quality 4 person tents but sleep a maximum of 2 persons to each tent.
Group Sizes
Our treks depart every day with a minimum of 2 guests and a maximum of 7 guests for multi day treks and 8 guests for our day trip (private trips and large group trips available upon request at the time of booking). Group pricing is available if your group is 4 or more people.
Insurance
Travel protection is essential for your peace of mind and safety throughout the trip. Unexpected medical emergencies or illnesses prior to or during your trip could make you lose pre-paid, non-refundable payments. Emergency medical transport and air ambulances in remote locations can be extremely expensive and will probably not be covered by your medical health plan so it is compulsory that you purchase personal adequate travel insurance which is appropriate for your trip. This insurance must cover personal accident, medical expenses, air ambulance, loss of effects, repatriation costs and all other expenses which may arise as a result of loss, damage, injury, delay or inconvenience during your trip. We also suggest you purchase cancellation and curtailment insurance. When obtaining travel insurance, you must inform the insurer of the type of travel to be undertaken, especially when "adventure activities" are included in your trip. There are several insurance companies offering travel protection plans available for purchase online.